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MJT Controls Ltd Returns Policy
The customer may only return products to MJT Controls, and
receive a credit or refund, on the following conditions:
The Customer may only return product to MJT Controls for a refund or credit
with the prior consent of MJT Controls.
Return must be made within 30 days of the date of delivery (as stated on the
delivery documentation).
Products must be returned to MJT Controls in their original condition and
packaging and in a condition which will enable them to be immediately fit for
re-sale. The Customer must state the relevant MJT Controls reference number and
invoice details on the MJT Controls Customer Returns Form, on the rear of the
despatch note or available on MJT Controls Online, enclosing it with the
product (or other proof of purchase).
Where specific instructions appear in this web site or with any product
regarding its return to MJT Controls, the Customer must follow such
instructions.
If the Customer does not quote invoice details or the MJT Controls reference
number, as on the original despatch note, the credit will be based upon the
lowest sales price.
For products returned due to Customer error or no longer required and returned
in accordance with (i) - (iii) above a re-stocking charge of 25% of the invoice
value, subject to a £5.00 minimum, will be applied.
Where the Customer returns products to MJT Controls not in accordance with (i)
- (iii) above (for example, after 30-days from the date of despatch and in an
unfit state) MJT Controls will refuse delivery or may apply a re-stocking
charge which relates to the actual cost of reprocessing (subject to a minimum
25% of invoice value and a £5.00 minimum).
This returns policy excludes Printed Circuit Boards, non-catalogue products and
specially manufactured products.
All products are returned to MJT Controls at cost to the Customer and at the
Customer's risk. MJT Controls accepts no responsibility for any loss of or
damage to them or any items received by MJT Controls with them.
Products to be returned to MJT Controls should be adequately packed and
despatched freight prepaid, clearly labelled to:
MJT CONTROLS LTD
CUSTOMER RETURNS DEPARTMENT,
Unit 10, Novers Hill Trading Estate,
Novers Hill, Bedminster,
Bristol BS3 5QY
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